Thu, Nov 19, 2009
Product Description
More and more businesses today have their receive phone service through Internet instead of local phone company lines. Many businesses are also using their internal local and wide-area network infrastructure to replace l… More >>
VOIP News writes…
VOIP News writes…
By Jill Stanek Aside from the controversy over the legality and safety of telemed RU-486 abortions, Iowa Republican Congressman Steve King wants to know if federal tax dollars are financing it. Rep. King is currently circulating a request to colleagues to sign on to a letter he will soon send to HHS Secretary Kathleen Sebelius asking whether taxpayers are underwriting Planned Parenthood’s…
VOIP News writes…
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Continue reading Mega offers Wholesale IP to IP & Reseller panel (level 3,2,1 ) with Anti block Dialers
VOIP News writes…
Plantronics (NYSE: PLT) Tuesday reported lower profit in its third quarter than a year ago, but still beat Wall Street’s expectations, setting UC revenue records along the way.
Net income for the quarter was $30.9 million, or 71 cents a share, down slightly from $31.6 million, or 64 cents a share a year ago. Adjusted net income was 75 cents per share, topping analyst’s forecasts of 68 cents per share, and topping last year’s adjusted income of 66 cents per share. The lower profits were primarily due to Plantronic buying back some 2.1 million shares.
Revenue, meanwhile was $183.2 million, up slightly from $181.6 million during the same period a year ago.
Plantronics said it expected a strong fourth quarter, forecasting revenue of between $175 million and $180 million for the quarter, with net income of 63-68 cents per share. Analysts expected revenue of $1877.6 million and adjusted earnings per share of 67 cents.
During yesterday’s earnings call, Ken Kannappan, Plantronics’ president and chief executive, said the company set a record in the quarter for UC revenue, which saw 90 percent growth due to rapid adoption of UC globally. The company also saw 8 percent growth in office and contact center revenue.
“We continue to see broad adoption of UC across all size of enterprises in all major geographies,” he said. “Our investments in UC continued to yield solid results. And in the first nine months of fiscal 2012, we made good progress in differentiating our product line, as well as making huge strides in our corporate marketing and brand positioning.”
For more:
– see this release
– see this earnings call transcript from Seeking Alpha
Related articles:
Plantronics app allows one-touch access to conference calls
Plantronics pushing deeper into UC market with new products
Study: UC adoption rejuvenating headset market revenues
Plantronics CEO talks to Forbes about UC
Continue reading Plantronics 3Q earnings fall despite UC record revenues
VOIP News writes…
Recently I was approached by a local company to work with them to improve their technical infrastructure.
I have not worked with VOIP systems before. However I have in the past setup Asterisk and was using it successfully as a dialer.
This client is waiting for a VSC VMSx switch. I’m not familiar with it but they are asking for processing/gateway integration and hardware monitoring.
So with that being said here are a few questions:
1. I have searched around for a VMSx API to be add/remove balances from calling cards, however I cannot find one. Can someone point me in the right direction?
2. Hardware monitoring, can that be setup in VMS? For example, to know when all the trunks are being filled to 90% capacity or when there is no more internet, etc.
3. I’m still confused about something. So they have this softswitch sitting in a local data center. They have clients that have gateways setup in their locations. When I worked with Asterisk, we had a switch with all the ip phones plugged into. That switch was connected to asterisk with just one cable to the secondary lan card. If I don’t understand correctly the way it should be setup is.
a. Softphone connects to a switch.
b. The switch to the gateway.
4. What about for those that already have an existing PBX or want a complete PBX setup. From what I understand there is some type of module that you can get which simply extends the PBX to make outgoing calls route through the VMS softswitch in the data center. Is it essentially also a gateway module?
Sorry for the novice questions but I really need to know the answer to these questions :)
Thanks in advance!
Continue reading Need some help understanding VOIP
VOIP News writes…
Citrix Systems (Nasdaq: CTXS) reported strong earnings this week, but the company plans to increase acquisitions in the coming year and to reorganize its sales force, which prompted the company to issue a lackluster forecast for the coming year.
Revenue across the board saw a steep increase, with the company reporting net revenues of $619.4 million in the quarter, a 17 percent increase from the $530 million it reported a year ago. GAAP net income was $108.7 million, 58 cent per share, up from $94.4 million, 49 cents per share, a year ago. The 66 cents quarterly adjusted EPS beat Wall Street estimated of 65 cents.
“Greater diversity in our products and channel, combined with a compelling vision, is driving more C-level engagement as well as more up-sell and cross-sell opportunities,” said Mark Templeton, president and chief executive officer for Citrix. “As a result, we are seeing more strategic deals, more use of our products as an end-to-end system, and deeper engagement with our customers through services.”
Citrix has worked to roll out more robust mobile, cloud and desktop solutions, and it has begun to pay off.
For the year, Citrix reported record revenue of $2.2 billion. Its desktop solution revenue accounted for $1.3 billion of that, 12.5 percent higher than a year ago, and included 14 percent y-o-y growth in the fourth quarter, with revenue of $369 million. Data center and cloud solutions revenue increased 29.1 percent to $385.5 million, online services revenue rose 18.6 percent to $427.7 million and revenue from other products increase 46.4 percent to $114.3 million.
Citrix said revenue increased in the America’s region by 16 percent, rose in the EMEA region by 12 percent and increased in the Pacific region by 37 percent.
For 2012, Citrix said revenue should be in the range of $2.49 billion to $2.51 billion; GAAP diluted earnings per share is targeted to be in the range of $1.88 to $1.97.
For the first quarter, expect revenue to be in the range of $555 million to $565 million with GAAP diluted earnings per share in the range of 30-31 cents.
The thin first quarter results, said CFO David Henshall, come from the company’s plans to look to make acquisitions, but those deals should become accretive later in the year.
For more:
– see this release
– see this Motley Fool article
Special Report: Enterprise Communications earnings in the fourth quarter 2011
Related articles:
Citrix opens ‘Developer Center’ for GoTo line
The changing face of videoconferencing: It’s getting cheaper and better
Citrix rolls out Android app for GoToMeeting users
Citrix launches GoToMeeting with no-charge HD videoconference add-on
Citrix’s Cloud.com purchase adds to its core strength; Microsoft gets top ranking from ABI
Continue reading Citrix reports record revenue, soft outlook for 1Q12
VOIP News writes…
If you haven’t read pal Martin Geddes latest post on the Future of Communications entitled Peak Telecom, you are missing something that is likely either something you have likely said, thought, heard someone say in private or really wished you had. It’s a stunningly brilliant piece of writing that leads you to wonder, “what is Martin going to say next” as you read through it.
This post is every bit as important as Alec Saunders 2005 post entitled The Voice 2.0 Manifesto in my opinion as far as laying things out or the famed Pulver Purple Minutes post. It is worthy of your time as it may impact your work or livelihood.
So everyone knows it was Martin who first suggested me and my agency to Nokia back in 2005 to help them decipher “social media” long before many knew what “social media” and blogging was really all about. That led to my development of the Nokia Blogger Relations program, and in turn gave birth to Nokia’s Social Media efforts, something I’m now finally allowed to admit after getting permission recently.
It was Martin’s clear cut thinking back then that foresaw the changing landscape of how media would impact the mobile world. Now in his post he’s laid it all out pinpointing where the changes are coming from, and further pinning the operators into the dumb pipe corner.
Continue reading Read Martin Geddes Latest Post-Your Job My Be At Stake If You Don’t
VOIP News writes…
Image via CrunchBase
Just as we’re seeing Over the Top (OTT) in voice and data service impacting the legacy mobile operators and telcos, there’s also a movement afoot thats going to challenge the legacy video conferencing providers like BT, Verizon, Glowpoint (I’m a shareholder) and the rest who have been in the business of white glove video conferncing services, operating exchanges or hosting bridging services.
Yesterday pal Larry Lisser, who is known in the telecom industry as the person to go to to revive sales, penned a post supportive of disruptive Silicon Valley startup, Vidtel (a Comunicano client) who are playing the channel game to open up the legacy room and desk based video conferncing system users of Polycom, Lifesize, Cisco/Tandberg gear to be able to go what founder and ex VP Marketing at Broadsoft Scott Wharton (who is now blogging) is doing with their “any to any’” video bridging service called MeetMe that is offered at downright disruptive prices that turns the whole market on its side. What Vidtel is doing is addressing the already turned on and tuned in video conferencing user base and making their rooms and desktop video systems easily accessible to CounterPath Bria and Bria mobile users, as well as those who are Skype or GoogleTalk centric.
In the post, that was aimed at getting channel oriented telecom resellers to understand why video is so important to them, Lisser points our reasons and rationale as to why the channel is now meaningful to the video conferencing market, a belief also echoed by client Telesphere who offers VideoConnect through their growing reseller partners to sell in to their enterprise customers. In the case of Telesphere they deliver Broadsoft/Polycom/Glowpoint powered video conferencing service that also offers point to point video calling on a range of devices and over the CounterPath powered Bria 3 for Broadworks softphone.
These are reseller channel sold solutions that show a deep understanding of the how to sell versus how to follow. CounterPath, Telesphere and Vidtel along with the established players in Cisco and Polycom, are all using the sales channel to sell through others, not only direct. This is not far different from how Logitech/Lifesize is taking the LifeSize Connections service, or what I call SightSpeed for Business on steroids, where they combined the best of both SightSpeed and Lifesize to bring a lightweight telepresence offering to market and are making it available through leading telecom vTailer (vertical etailer) VoIP Supply (also a Comunicano client) to reach into an already established customer base.
Larry’s premise is further underscored by ClearOne’s purchase today of Israel based VCon, thus showing the world that Polycom, long the audio turned video conferencing leader will have some new competition. ClearOne already sells through channel with companies like eBuyNow, operators of the Skype shop selling the ClearOne Chat 60, and VoIP Supply pushng both the Skype friendly consumer grade speakerphones and the more robust higher end models. Now they’ll take those same channels and follow LifeSize/Logitech’s lead and seek to propel sales through those vtailers like VoIPSupply and others.
All this leads to disruption. Skype started it, but they’re clearly not the end game any longer. Cisco and Polycom aren’t exactly sitting idle as Vidtel and Vidyo disrupt the market, nor are any executives rolling over and playing dead because of Google Hangouts. Companies like Citrix, with GoToMeeting/HD Faces are making great inroads, selling not so much through channel, but via a very strong direct marketing effort online.
What this all means is the traditional players have to change, adapt or die. It’s survival of not only the fittest any longer, but also of the fast and nimble.
Continue reading Video Conferencing Is Heating Up, The Established Will Be Challenged
November 19th, 2009 at 10:35 am
I signed up for PHONE POWER on a promotion for 10 a month or something. I paid $44 to send the adapter. I never got the damned thing to work and they were NO HELP. They were surly and rude — totally condescending! After the promo I sent their adapter back after the promo ended, for another $8 or soI then got an email from them saying that they didn’t get the power plug for the damned thing and billed me another $99.99!!! I know I sent the thing in, I put it together, left it, put it back in the box and sent it back. I don’t have the thing in my house! SO I PAID $44 + $8 + $99.99 = $151.99 for no phone service.
If you want to spend $151.99 for no service, use PHONE POWER. If you value your dollar, stay far away from them.
Rating: 1 / 5
November 19th, 2009 at 12:46 pm
This book provides a comprehensive look at not only VoIP, but all related legacy telephony systems it may interact with or replace. A wonderful resource for anyone considering a VoIP deployment either at the office or at home. The technical detail and background the author provides in his examples and background information is incredibly helpful. I definately recommend..
Rating: 5 / 5
November 19th, 2009 at 1:11 pm
Since I’m starting with a knowledge base of zero there is a lot of good information in this book. For technical information it is realtively easy to read. Information may be dated at this point, I won’t know till I catch-up.
Rating: 3 / 5
November 19th, 2009 at 3:24 pm
I enjoyed this book a lot and also read Cisco Press’s “Taking Charge of Your VoIP Project” by Walker and Hicks.
Here’s my frame of reference on reading and reviewing this book. I am a sys admin at a 75-person company, and I am generalist (Windows servers and desktops, LAN/WAN/wireless, switches/routers/firewalls, VPN, security, training, helpdesk, and phones). This book was targeted at someone like me, who has a networking background but little phone background. We have a full-featured TeleVantage phone system that runs on a Windows server with a 24-channel T1 line to the phone company. I know enough about it to run our phone system, but I don’t know much about the underlying telephone technology.
I am considering upgrading to VoIP, because my PCI phone cards (T1 card and telephone station cards) in my phone server are old and no longer supported by new versions of TeleVantage. However, TeleVantage supports VoIP, so all I would have to do is remove the PCI cards and instead use my WAN connection to the outside world and my LAN as my connection to my phones.
This book does a good job explaining traditional telephone technology and then VoIP. The author wrote the open-source VoIP software called Asterisk, so he can speak authoritatively to VoIP. If you are so inclined, you can follow his labs (Projects) throughout the books and build your own VoIP system on Linux and Asterisk. I felt the book had the right level of technical depth for someone of my background.
I thought he also does a good job making a project of moving to VoIP very practical in a business setting. He covers things like current infrastructure assessment, design, doing a migration in chunks, how to minimize user impact, selecting a VAR (value added reseller) and measuring up-front cost and ROI.
Finally, I appreciated his objective perspective on the public telephone network and PBX vs. VoIP, that both have their advantages and disadvantages, and that while implementing and supporting VoIP can be complex, it can be achieved successfully if be done correctly.
My take-away is that I gained a general understanding of how the public phone system works from the point of view of my business, and I now generally understand how VoIP works. I can now speak somewhat intelligently and generally ask the right questions of my TeleVantage software provider and when selecting a SIP provider.
Am I comfortable starting my VoIP migration project based on these two books? Yes. I still have a lot to learn and will make some mistakes, but at least I understand generally where to start and how to proceed.
Rating: 5 / 5
November 19th, 2009 at 5:51 pm
provided me a smooth introduction to the various components that make up a VoIP network…the projects at the end of the chapters were very good to guide you through the domain.
Rating: 5 / 5